The specific roles of the Trust Network and Accountability education and training program consist of:
| Tenant Roles | Permissions | Explanation |
| Manager | Create and assign users Roles. | Organises knowledge management in the company-specific learning environment. |
| Business process coordinator | Assigning Department Employees to Roles. | The knowledge management department coordinator who assigns employees and operational employees to roles. |
| Operational employee | Role gives access to training. | The employee has followed the awareness training and needs to develop knowledge to perform certain tasks. |
| Employee | Role gives access to awareness training | Role provides access to awareness training aimed at changing behavior or preparing for implementation of changes |